At CK Login Your Data Completely secure — find out how

At CK Login (referred to as "we", "us", or "the platform"), your privacy is our top priority. This Privacy Policy explains what information CK Login collects, why it collects it, and how that information is used and protected.

By using the CK Login website or mobile app, you are considered to have read and accepted this Privacy Policy. If you have any objections, please contact our support team before using the platform.

This policy was last reviewed and updated in January 2026. Any future changes will be published on the website with an updated date.

CK Login collects the following types of information in order to provide its services:

CK Login only collects the information strictly necessary to provide its services. No unnecessary or excessive personal data is requested.

CK Login uses the collected information for the following purposes:

• Account Management: To complete the registration, login, and account verification process.
• Payment Processing: To securely process deposit and withdrawal requests.
• Customer Support: To resolve your issues, complaints, and questions.
• Security: To detect fraud, prevent unauthorized account access, and keep the platform secure.
• Legal Obligations: To comply with applicable laws and the requirements of relevant regulatory authorities.
• Service Improvement: To analyze usage patterns and enhance your gaming experience.
• Contact: To keep you informed about important updates, security alerts, and relevant offers.

CK Login does not share your information with third parties, with the following limited exceptions:

• Payment Providers: Only the minimum data required is shared with payment processors such as bKash, Nagad, Rocket, and similar providers.
• Law Enforcement: Information may be disclosed in response to a valid legal order from a court or regulatory authority.
• Technology Partners: Cloud service providers used to operate the platform have limited access to your data and are bound by strict confidentiality agreements.
• Business transfer: In the event of a merger or acquisition involving CK Login, the new managing entity will continue to follow this same Privacy Policy.

In every case above, only the minimum necessary information is shared. No data is sold or used for marketing purposes — that is CK Login's firm commitment.

CK Login uses cookies and similar technologies on its website and app. Cookies are small files stored on your browser or device.

Types of cookies used by CK Login:

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the site from functioning properly.
• Performance Cookies: To understand which parts of the site are most used and to identify performance bottlenecks.
• Preference Cookies: To remember your language and display preferences.

CK Login does not use third-party tracking cookies to serve ads based on your browsing habits.

CK Login follows technical and organizational security measures to keep your data safe:

• SSL/TLS Encryption: 256-bit encryption is applied to all data transmissions.
• Encrypted Database: All data stored on our servers is kept in an encrypted state.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Access Controls: Only authorized personnel can access data, and only to the extent necessary.
• Regular Audits: Regular penetration testing is conducted by third-party security experts.
• Incident Response Plan: A rapid response plan is in place to handle any security incidents and notify affected members promptly.

As a CK Login member, you have the following rights over your own data:

To exercise any of these rights, please contact CK Login via live chat support. We typically respond within 7 business days.

CK Login retains different types of data for different periods. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active, and for a further 5 years after closure (as required by law).
• Financial Transactions: Retained for a minimum of 5 years in accordance with Bangladesh's financial regulations.
• KYC documents: Required to be retained for up to 5 years after account closure.
• Gaming History: For as long as the account remains active.
• Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized for use in future aggregated statistics.

CK Login strictly prohibits providing services to anyone under the age of 18 (minors). This is both an ethical and legal obligation.

• Date of birth is verified at the time of registration.
• Age verification documents are reviewed as part of the KYC process.
• Any account found to belong to a minor will be suspended immediately, and the associated balance may be forfeited.

CK Login reserves the right to update this Privacy Policy when necessary. Reasons for changes may include:

• Introduction of New Laws or Regulations
• Addition of New Services or Technologies
• Need for Security Improvements
• Improvements based on member feedback and suggestions

When the policy changes, we will:

1. We will publish the update on the website with a new effective date.
2. We will send an SMS to your registered mobile number if any important changes occur.
3. Continued use of the site after any changes will be considered acceptance of the updated policy.